Fight Fire with Fire? Workplace Aggression and How to Reduce Its Negative Effects
Karamanoğlu Mehmetbey Üniversitesi Sosyal ve Ekonomik Araştırmalar DergisiCilt 2019/21-legacy-4346, Sayı 37
Workplace aggression, either openly or passive-aggressive, involves a variety of behaviors ranging from verbal actions (i.e., shouting at, reprimanding or insulting someone) to physical attacks (i.e., slapping, punching or pounding). Whether it is perpetrated by organizational outsiders (individuals of the …