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“Hospitality” için 4 makale

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The effect of service quality on customer loyalty: A sample of Aegean Dream Hotel

Yusuf GÜNAYDIN

International Journal of Social Sciences and Education ResearchCilt 2015/1-legacy-4175, Sayı 1

The hospitality establishments with rising competition conditions of internal and external costumers in accordance with the expectations should understand the service quality approach and should also explain continiously to their personal. Service quality, costumer satisfaction and costumer loyalty are most …

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ПОДДЕРЖКА РАБОТОСПОСОБНОСТИ АДМИНИСТРАТОРОВ ГОСТИНИЦ ПУТЕМ ВНЕДРЕНИЯ РЕЛАКСАЦИОННОГО МЕРОПРИЯТИЯ

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International Journal InternaukaCilt 2018/1, Sayı 1

The article provides a brief description of the hotel industry in Ukraine, shows the role of hotels and similar accommodation facilities in the country's economy. The detailed characteristics of the concepts "hospitality", "hospitality industry", "hotel service", "hotel product" are shown. …

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PEDAGOGICAL PRECONDITIONS OF THE DEVELOPMENT OF SERVICE CULTURE OF A FUTURE HOSPITALITY SPECIALISTS

Irena Kulisha

Problems of Education in the 21st CenturyCilt 2009/10, Sayı 10

The problem studied in the article is the theoretical substantiation and determination of the pedagogical preconditions of the development of service culture of future hospitality specialists, and searching for technological solutions. Today the Professional education should develop independent, responsible and …

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