DISTANCE LEARNING STUDENTS’ NEED: Evaluating Interactions from Moore’s Theory of Transactional Distance

This study draws on the experience from a focus group interviews under the distance
learning programme known as Program Pensiswazahan Guru (PPG) organized by the
Malaysian Ministry of Education in collaboration with local universities and institutes of
education. Its purpose is to uncover students’ perception about the platform used by
International Islamic University Malaysia (IIUM) which is the Learning Management
System (LMS). LMS is a vital instructional medium especially for the varsity distant
learners. Michael Moore’s Theory of Transactional Distance is used as the guiding
framework to gain insights on learning and interactions in this e-learning setting.
Teacher-student interactions are analyzed for better understanding of the phenomena
under study.
The findings indicate that in terms of usability LMS is perceived as a good platform to
acquire information on content and to receive feedback from instructors. However,
IIUM learners hope for more interactivity where learners can communicate amongst
themselves beside engaging with the instructor-learner- content interactions that they
currently experience via the system. This study aspires to provide insights on the
significance of interactions from distance learners’ perception.