The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia
International Journal of Social Sciences and Education ResearchCilt 2016/2, Sayı 3
In recent years ISO 9001 standards and TQM techniques appear as the main tool in the market. This paper analyzes the relationship between ISO 9001 standards and TQM techniques in Macedonian SME-s. The research conducted in this paper shows the …