HASTANELERDE KAT HİZMETLERİ VE MEMNUNİYET ANALİZİ
Uşak Üniversitesi Sosyal Bilimler DergisiCilt 2008/1, Sayı 2
Nowadays, it has seen that the health service sector in Turkey and in the world are in a continiously development. In this respect, both public adn private hospitals consider the treatments which are focused on customer satisfaction, and they started …