Impact of Training and Development on Employees Performance in Bosnia And Herzegovina

Companies today are forced to compete and to act professionally in those harsh times, so it is
very important to have right employees for better company`s rating. It is crucial that staff needs to
have better knowledge, skills and competencies. More and more companies are acknowledging
Human Resources (training and development) as their main key for success and bigger focus is on
employee – customer relation. Main objective of this study was to find out impact of training and
development on employee‟s performance and Bosnia and Herzegovina was taken as an example.
This study was back grounded by the two different questionnaires one for the employees and one
for the managers or owners of the companies. Results revealed that there is a huge impact on
employee‟s performance when it comes to the training programs and employees are fully aware
that training programs give them better knowledge, improved skills and ideas for future career
paths.